Fulfillment Policy
Service Delivery
All consulting and marketing services are delivered digitally through secure channels such as email. No physical goods are shipped.
Payment Processing
We utilize Stripe, a PCI Service Provider Level 1 certified payment processor, to handle all transactions. Payments are processed in USD and are securely encrypted.
Refund Policy
Due to the customized nature of our services, we do not offer refunds once work has commenced.
Cancellation Policy
All contracts are binding upon signature. No cancellations are permitted once services have commenced.
Client Responsibilities
Each contract outlines specific client responsibilities tailored to the individual engagement. Clients are expected to:
Provide accurate and complete information promptly
Respond to document and data requests in a timely manner
Fulfill any other obligations as detailed in their respective contracts
Security & Compliance
We adhere to PCI-DSS standards and follow Stripe’s recommended best practices to ensure the safe handling of your payment details. Our website uses HTTPS encryption (SSL) on every page, especially during checkout, to ensure all data is securely transmitted. We do not store your full credit card information on our servers at any time.
Contact Information
For any inquiries or concerns, please contact us at:
Email: info@trxdx.com
Phone: 602-399-5554
Mailing Address: 10601 W Adela Dr, Peoria, AZ 85383